I applied in-person. The process took 3 weeks. I interviewed at Kmart (Wichita, KS) in Dec 2015
Interview
I was invited to and open house at the work call center. When I arrived I was presented with different options, there was testing for typing speed and accuracy, interviews with all available departments, a tour of the facility, and if chosen andtime permitting second interviews. They are looking to hire in the new year.
I applied online. The process took 1 day. I interviewed at Kmart (Poplar Bluff, MO) in Mar 2011
Interview
To apply, you must apply online at home or in store using the kiosk. You fill out an application online amd once that is submitted you take some assessments. They were pretty much common sense and scenario type questions centered around customer service. I think there also were a few math questions as in "how much change should Jane doe receive back if the total was ... and she gave you a ten dollar bill".
The interview was fairly typical, and fairly easy. It mainly consisted of being asked to fill out and sign certain forms. It was more like the process that goes on after an interview and once you have been chosen for the position. I had worked there 15 years prior, I am not sure if that had something to do with it or not.
Upon the end of the interview I was told to come in amd start that night by 5 pm. I was a bit shocked, but I needed a job and so I got to work.
Interview questions [1]
Question 1
What is a scenario in which you have had a good or bad experience with a customer
If bad, dis you resolve it and if so, how.
I applied online. The process took 1 week. I interviewed at Kmart (Lancaster, SC) in May 2011
Interview
It went well, the personnel manager didn't ask a lot of questions. I had to submit all of my personal information, sign documents to agree on taking a drug test. I also had to agree with getting my background check.