I applied online. I interviewed at John Lewis & Partners in Sep 2021
Interview
We were separated into groups and asked to work in a team to discuss different scenarios we might come across in the role. This process was observed. We created a poster to present our ideas at the end of the discussion. This was followed by time to answer similar questions as a written test.
Interview questions [1]
Question 1
A customer approaches you a week before Christmas looking for a particular toy for her child. She is irritated because she cannot find what she is looking for. The toy is out of stock online and in all nearby locations. How do you help the customer?
It was a good interview and a positive experience overall. Management were very nice and explained the job well. Pre presentation task is required along with answering questions and job experience.
I applied online. I interviewed at John Lewis & Partners in May 2022
Interview
A structured interview, interviewers are OK, not intimidating neither friendly, unfortunately the structure doesn't allow to talk about your experience, skills and passions.
You need to bring a task to the interview, present and answer questions.
After the interview the send me an automatic email, and although I requested feedback they didn't provide it. Very disappointing.
Interview questions [1]
Question 1
Tell me about yourself in 2 min?
How would you measure the success of your strategy?