Very interactive, mix of group work and individual questions to give everyone an opportunity to showcase their skills.
Total length about an hour, with lots of hands on involvement from hiring managers
Interview questions [1]
Question 1
A customer has this issue (example), how should it be resolved?
I applied online. I interviewed at John Lewis & Partners (Poole, Inglaterra)
Interview
Group interview - given five different scenarios, some time to consider each before being asked to discuss as a group what the best response and action to each would be.
Interview questions [1]
Question 1
E.G. There is a long queue and people are becoming irritated. A partner has asked you to help with a task, but there is space on the tills for you to help with the queue. What should you do?
I applied online. I interviewed at John Lewis & Partners (Birmingham, Inglaterra) in Aug 2023
Interview
Group interview asking thoughts on a new winter product and how to arrange stock. 1 to 1 interview process after group activity to discuss availability, previous employment, interests in job, salary expectations.