I applied online. The process took 2 weeks. I interviewed at John Lewis & Partners (Londres, Inglaterra) in Jul 2023
Interview
easy and quick interview. About an hour long, there was a written element with a scenario. just focus on the imp of customer service, and you will for sure have a chance
Interview questions [1]
Question 1
Tell me about your sales experience, what does customer service mean to you
There is a group exercise and a 1-to-1 interview, which go through your previous experience and a tell me about yourself question. The group exercise is really important in showcasing your team work abilties.
I interviewed at John Lewis & Partners (Londres, Inglaterra)
Interview
Basic retail interview. They ask for experience with customer service and examples of when you have worked in a team. They also ask what would you do in … situation
I interviewed at John Lewis & Partners (Londres, Inglaterra)
Interview
Group interview. Asked about some scenarios and asked to discuss them in the group. It is a pretty relaxed interview and easy to stand out if you answer the questions first but make sure you let others speak and collaborate with them.
Interview questions [1]
Question 1
what to do when customer wants to know the price of an item but your ipad isn’t working?