There are two rounds of intereview. One is awritten online mutiple choice test. If passed, there will be an online interview by a recruitment officer. This is not difficult. But you need spend some time on understanding the culture and value of John Lewis.
Interview questions [1]
Question 1
How do you handle a customer when he/she appears in need of help?
It was a group interview for a temporary role over the busy winter period. We were put in groups of about 7 and did marketing and customer service activities. We were asked to come up with a marketing strategy for a winter product in our groups and present it to everyone. Next, they had people come around to our tables and discuss what customer service meant for us.
I interviewed at John Lewis & Partners (Westfield, South West England, England)
Interview
Hard and drawn out asked a whole two questions and expected me to get it. It was tiring and i started falling asleep so i dont know why they told me i didnt get the job
I applied through an employee referral. The process took 1 day. I interviewed at John Lewis & Partners (Southampton, Inglaterra) in Oct 2024
Interview
It was great. The people were very friendly. You have to show your passion and motivation. Figuring out the company's background and culture is crucial. It's better to highlight your relevant experience and skills in customer service, teamwork, and sales