I applied online. The process took 3 days. I interviewed at John Lewis & Partners (Leicester, Inglaterra) in Apr 2018
Interview
Online questionnaire, in person group interview where we were seated in groups of 4 with an assessor overlooking our discussion. Our group task was to design a leaflet for a new Partner, listing 5 points for Great Customer Service, Handling Complaints and Improving Product Knowledge. We then had to present this to the assessor. Key things to passing this bit is to offer points but don't come across as bossy or dominating. They want to see that you can speak up and are not shy but also listen to others' opinion -- confidence + good communication + team work is what they're looking for in the group interview. Then 1v1 interview.
Interview questions [3]
Question 1
In the 1v1 interview: have you ever had to teach someone something? How did you do it?
I interviewed at John Lewis & Partners (Londres, Inglaterra)
Interview
I attended a group interview for a temporary Christmas position where we worked together on scenario-based tasks, discussing different approaches and demonstrating teamwork, communication, and problem-solving skills throughout the process.
Interview questions [1]
Question 1
How would you handle a situation where there’s a long queue of customers, some becoming impatient, while you’re short-staffed during the Christmas rush?
I applied online. The process took 2 weeks. I interviewed at John Lewis & Partners (Cardiff, Gales) in Oct 2025
Interview
It was a group interview where we had to read several scenarios, make individual notes, and then discuss possible solutions with the rest of the group. The assessed part was the group discussion, which was challenging because some of the other participants were very loud and overly confident. This made it difficult to share my points without feeling like I was interrupting or coming across as rude. There was also no one-to-one interview at the end, so my performance was judged entirely on how I interacted within the group.
Really easy. Done a group interview where they test you on your team work, then a solo interview to see your individuality. I then found out a week later if I got the job.
Interview questions [1]
Question 1
What do you like about the customer service in John Lewis?