The process took 3 weeks. I interviewed at JetBlue
Interview
After I submitted my application, I received an email to complete a questionnaire. (Which was agree/disagree type questions, then a few scenario questions) The following morning I received an email saying I was being moved on to the next process, which was a video interview. I read every single review on this site to help prepare for this video interview!!! (None of the questions I prepared for were asked) The questions were general customer service related questions, to be honest I can't even remember exactly what they asked. My advice, RESEARCH THIS COMPANY!!! Really get to know who they are, what they stand for and why YOU would be a great asset to the team! SO, the morning after I submitted my video interview I received an email inviting me to a Blue Review (Woohoo!!) The blue review is FUN!! You're going to be nervous, but trust me the nerves will subside once you're there. DRESS TO IMPRESS!!! Introduce yourself to everyone you can, talk to them, SMILE!! These people are potentially going to be your coworkers, and the talent team is always watching.... Always! Again I kind of blacked out and don't even remember my interview questions but I remember them being almost identical to the video interview! After you do your interview, you'll do a debrief with someone else. This is where you really lay it on the table as to why you're the right fit, why you're going to be the next inflight crew member. Give them reasons other than their core values, they don't wanna hear you live them on a day to day basis. OK, so after I left the blue review they said we would all hear back in 1-2 weeks. Blue review on a Thursday, the following Monday morning I received a call welcoming me to JetBlue! I hope this helps calm your nerves. Like I said, customer service questions, research the company, know something about them. SMILE AND HAVE FUN!!! Good luck and I look forward to working with y'all in the future!!!
Interview questions [3]
Question 1
Tell us a time you went above and beyond with customer service when you weren't asked to.
I applied online. The process took 4 weeks. I interviewed at JetBlue (Orlando, FL) in Feb 2016
Interview
From initial application to physical interview, was quick. They were very informative about their company. I unfortunately believe JetBlue is age-ist. With 10+ years airline experience and an offer from another major airline, JetBlue appears to only accept young inexperienced candidates. Needless to say other offer accepted. Great opportunity for first timers in the industry. Must be able to live on very little income & be ready to move away from family.
I applied online. The process took 2 months. I interviewed at JetBlue in Aug 2015
Interview
The process so far has taken 2 months. I received my invitation for a video interview on August 12, 2015 and completed it the following day. I grew concerned when I had hadn't heard anything within a month of completion but remained positive since I had not received a TBNT. Finally received an email on 10/6/2015 stating I had advanced to the next step which is an invitation to the Blue Review recruiting event and that an email with dates and times would be soon to follow. I received that email a couple weeks later. I will be attending the Blue Review December 8, 2015 in Orlando and I couldn't be more excited! Wish me luck, and good luck to everyone attending!
Interview questions [1]
Question 1
All of the video interview questions were situational with the exception of one which was why do you want to work for Jetblue.