I applied online. The process took 3 weeks. I interviewed at JetBlue (Orlando, FL) in Sep 2015
Interview
I applied online. Received an email to do a questionnaire. After that I received an email to do an online interview, this was four questions about your past work situations and also why you want to be a FA for jetblue. About a week went by when I received an email to do F2F. It was a long day. You do group activities and introductions. Watch a video about the company and then break for lunch. After lunch is when you do the interview and debriefing.
I applied online. I interviewed at JetBlue (Orlando, FL)
Interview
You arrive and if you have time you get fingerprinted, if not, you'll do it at some point during the day so don't stress. Please make sure you follow all directions, including professional dress code, close toed shoes (there's a lot of standing around so don't wear super high heels) and hair pulled back. You go into your conference room after checking in and acquiring your name tag this is where you'll turn in your passport copy. All jetblue representatives will introduce themselves, then they ask you to introduce yourself. Follow directions! Name, why Jetblue? And a fun fact. Please follow directions and be different do not mention your love of travel or the fact that you're a people person. Do research on the company. After this, the group activity. Do not be a total leader or follower, play along but do give some ideas and smile and show you're having fun. Presentation on jetblue, ask questions if need be don't do so just to ask a question. Lunch. Then one on one interview with behavioral questions use the STAR method for answering questions, I had 3 questions. Answer thoroughly and try to "click" with your interviewers. After this get fingerprinted, do your announcement and the Spanish test, if you're an LOD candidate. You may get fingerprinted if yiu haven't alreasy done so at this stage and then you do a debrief where they go over your resume and make sure you understand that this is a lifestyle not a job since the highest turnover with the flgiht attendant position occurs during the first 6 months to first year.
Interview questions [3]
Question 1
Tell us about a time you went above and beyond for a customer.
I applied through an employee referral. The process took 3 months. I interviewed at JetBlue (Orlando, FL) in May 2015
Interview
The interview process was great! An all day event, but the recruiting team allows you to feel very comfortable and informs you about everything and more. You come to the interview in the morning, sign in, get fingerprinted (don't worry if you don't have time to do it right away, there are other opportunities to fingerprint), and then are welcomed into the main room where the talent acquisition recruiting team introduce themselves to everyone. After their introductions, each individual applicant that is present introduces themselves to the room. You are asked to state your name, why you want to work for JetBlue, and a fun or interesting fact about yourself. Have fun with this! One of the core values that JetBlue has is having fun!
After introductions have been completed, you take a quick break and return to the room. You do a group activity with a small group of teammates while 3 recruiters watch over how well you work together. Our group activity was to build a house of cards out of index cards. They also give you directions during the time you are allotted to switch roles, work quietly, etc.
After the team activity, you sit through a presentation where they go over everything about the postion with JetBlue, including (as mentioned before) job description, working hours, reserve/line-holding, benefits, salary, uniform, etc. You are also able to ask questions during this period.
When the presentation is complete, you take a lunch break, and return to do your individual interview, a "debriefing", and your PA announcement, all three of which are on a two-recruiters to one "you" basis. No need to feel nervous though because they are all so friendly and are there to help. You truly get the feeling that everyone at JetBlue LOVES working for the company!
I feel like I did very well in the interview thanks to all of the interview reviews on GlassDoor! I hope this helps you too in the future!
Interview questions [3]
Question 1
What would be the most challenging part of being an inflight crewmember with JetBlue?