I spoke with a recruiter and she set up an interview with two managers. Then later in the week before my interview the Branch Manager called to set up an interview. I accepted and let her know that a recruiter had also called. She asked if I could meet with her before that interview. She stated they may be looking at me for multiple positions. On a Friday I had an interview at the branch with the manager for about an hour and 15 minutes. It was rather informal more like a conversation, then she asked me a series of questions that Chase requires. Be prepared to talk about a challenge you over came, a competitive situation you were in and be prepared to sell a Chase product.
After I met with her I had a noon interview at Corporate. I arrived about 10 minutes early and waited 15 minutes past the interview’s scheduled time to meet with the Branch managers’ manager… a regional manager. She was tough. There was no conversation, no warm up she jumped right in to the hard questions including how much money I wanted. This got me. Don’t go low. This is a commission based position they want to know that you want to make money. I would suggest saying $50,000, after seeing how the commission structure played out and what would be expected of you. Then the regional manager took a call in the middle of the interview. She then had to go to lunch and asked if I could go back to the branch later that day and shadow, and speak with customers.
I went back to the Branch which was located in a Kroger’s. With the Branch Manager I walked around and spoke with Kroger shoppers about promotions Chase was offering. Everything came very natural to me and I thought I did an awesome job. I think things went really well with the Branch Manager, but not so great with the regional.