Intuit interview questions

STAR process Difficult customer scenario Must have mastered the following: • Resolved Canadian accountant’s issues pertaining T1,T2,T3,T5013, T3010 and T slips and forms • Handled virtually any tax situation with ProFile's comprehensive set of forms and worksheets that cover both your federal and provincial needs • Actively contributed to the knowledge base content by linking, flagging and recommending updates • Utilized and leveraged government websites and toolkits to seek out and deliver the right answer to the customer • Represented ProFile brand and spirit by demonstrating empathy for the customer, empowering and partnering with the customer, personalizing the experience, and provided technical assurance on tax cases

it was a tough one, three or four technical round of interviews happened & couple of rounds of managerial discussions. But the process was very quick overall & the HR person was very much helpful ...........