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      Intact

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      Related searches: Intact reviews | Intact jobs | Intact salaries | Intact benefits | Intact conversations
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      Customer Service Representative Interview

      Jul 23, 2015
      Anonymous Interview Candidate
      Calgary, AB
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 3 months. I interviewed at Intact (Calgary, AB) in Jun 2015

      Interview

      This was the longest and most time consuming hiring process I have ever been through. I applied online in June and heard back a month later and was invited for a group interview. Then I was called back for an interview with two managers, the following week. At the interview I explained that I had a vacation booked for a week and they said that was fine. About a week later I was invited for group coffee. I didn't hear anything for another four weeks. I finally heard back saying that they would need id to proceed with the background check. Three weeks later they called me and said they would like to offer me the position. When going over the terms and training the manager disregarded my vacation and when I brought it up she said she would need to get back to me. Now a few days later she is saying that her colleague and her both missed the noted about my vacation and that she all of a sudden cannot offer me the position because it would interfere with the six weeks of training. Seriously unprofessional, the people who do the interviews seem like they don't know what they are doing. When they need to contact you, they don't might calling three or four times in a day, but when you make a simple request they can't even manage. Another thing they kept asking was "are you sure you're still interested in this position?"

      Interview questions [1]

      Question 1

      Basic behavioural questions, education, about yourself, past work experiences, etc.
      Answer question
      8

      Other Customer Service Representative Interview Reviews for Intact

      Customer Service Representative (CSR) Interview

      Mar 9, 2026
      Anonymous Interview Candidate
      No offer
      Positive experience
      Difficult interview

      Application

      I applied online. I interviewed at Intact in Feb 2026

      Interview

      First Video interview after sending cv for 1 day. Received a link to take video interview within three days. Only takes about 15minutes ,can film few times and review. Will review next step in few days.

      Interview questions [1]

      Question 1

      Why Intact?some behaviours questions.can film few times and review
      Answer question
      1

      Customer Service Representative Interview

      Aug 14, 2025
      Anonymous Interview Candidate
      Toronto, ON
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at Intact (Toronto, ON)

      Interview

      Interview as usual same interview questions about yourself and work experience and how you face customers and how to handle angry customers and are you okay for repetition how you handle situations

      Customer Service Representative Interview

      Jul 22, 2025
      Anonymous employee
      Toronto, ON
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Intact (Toronto, ON)

      Interview

      The process was simple and easy to navigate. The first few questions were aimed at getting to know you better, and then they eased you into questions about your experience and the role. Overall, it was a pleasant experience.

      Interview questions [1]

      Question 1

      Where do you see your future within the company?
      Answer question
      1

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