I applied through a recruiter. I interviewed at Intact (Toronto, ON) in May 2016
Interview
Phone interview. It was very brief and situational and customer service related questions were asked. You will be interviwed by the leader of the team. Great experience overall! You will definitely do well if you have basic customer service experience or call centre experience
Initially, a virtual interview answering computer-generated questions. Then a virtual interview with 2 people from the department. Standard type interview star questions. This was in 2022 so not sure if anything as changed.
Interview questions [1]
Question 1
Name a time when you faced a challenging situation at work and how did you handle it?
The hr rep which reached out to me kept rescheduling the interview. At least 3 times it was rescheduled with no good reason. On the last time I withdrew my application.
I applied online. The process took 2 weeks. I interviewed at Intact in Feb 2023
Interview
Applied directly on the website. Received the HR call within 3 days. 2nd round with hiring manager within a week. Both virtual. Hybrid role. Easy applications. They are always looking for candidates due to moderate to high employee turnover.
Interview questions [1]
Question 1
Mostly general behavioral questions. Practice via Youtube. Overall experience was good.
