I applied online. The process took 3 weeks. I interviewed at Intact (Ottawa, ON)
Interview
Applied online, got a preliminary phone interview which lasted 20 minutes with a recruiter, was contacted to come for an interview in person, the whole process took roughly one month and I was sent to training for two weeks. Then there was a 2 weeks training on the job training, an exam of what was covered during the two week training and a certification from the CSR school.
I applied online. I interviewed at Intact in Feb 2026
Interview
First Video interview after sending cv for 1 day. Received a link to take video interview within three days. Only takes about 15minutes ,can film few times and review. Will review next step in few days.
Interview questions [1]
Question 1
Why Intact?some behaviours questions.can film few times and review
Interview as usual same interview questions about yourself and work experience and how you face customers and how to handle angry customers and are you okay for repetition how you handle situations
I applied online. I interviewed at Intact (Toronto, ON)
Interview
The process was simple and easy to navigate. The first few questions were aimed at getting to know you better, and then they eased you into questions about your experience and the role. Overall, it was a pleasant experience.