Insight Global Customer Service Representative interview questions

The recruiter I spoke to was nice, but IG's hiring model is sketchy. The starting pay is astronomically below market value for the existing experience they want, and you start in a "training position" before you become an official AM and make even close to a livable wage. It is unjustifiable in 2025 to require more than entry-level experience for on-site role (4 days in-office, 1 day WFH) with a salary of less than $50k, especially when hiring in major cities like LA, CHI, and NYC. "Uncapped commissions" means very little in this economy, and this model is extremely predatory and tacky.

The process was going fine until the face to face interview. As soon as the candidate's face was seen, the process got very stringent. After providing a passport, ssn card and a third party verification this employee was asked for tax records, w2s, and 1099s. He interviewed with the client and was accepted. He was even sent computer equipment, but his contract was canceled after the fact because he was accused of creating a 1099 form. It is a family owned business and I am the owner. He didn't create anything. We even verified the employment with the third party company. Watch out for Molly the recruiter if you are not of European lineage.