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      Indigo

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      Salesforce Developer Interview

      Mar 21, 2020
      Anonymous employee
      Memphis, TN
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through a recruiter. The process took 2 weeks. I interviewed at Indigo (Memphis, TN) in Mar 2020

      Interview

      TL;DR: Quick process, average interview, intense final round, MENTALLY PREPARE FOR THE WHO INTERVIEW! I was contacted by an Indigo recruiter via Linkedin at the start of week 1. Hunted down might be a more accurate term - he was very enthusiastic! Had a phone screen the same day, and a phone interview with the hiring manager by the end of the week. The initial phone screen was typical, and the interview with the manager was about half technical/behavioral questions, and half answering my questions about the company and how Salesforce interacts with Indigo's products. I definitely had to find opportunities to bring up my relevant experience, because it was more of a conversation than an interview. After the call with the manager, I heard same day that we would be moving forward in the process. Due to COVID-19, I was scheduled for Zoom interviews rather than an in person interview. Indigo was great about handling this, and I commend them for not completely halting the process. I got my interview schedule at the start of week 2, interviewed Wednesday, received feedback Wednesday night, verbal offer Thursday, and then written offer Friday. The whole process was very quick. I am glad that I had Glassdoor to prepare for the final round of interviews, which was quite intense. I had three 30 minute interviews, three 45 minute interviews, and a 60 minute WHO/ghSMART interview that would have caught me completely off guard if I hadn't read through the interview questions on Glassdoor. The interviews broke down roughly into two technical interviews, two "process" interviews (eg, "what roles have you played on projects? Tell me about a solution you implemented"), two conversational interviews to judge culture fit and enthusiasm for the role, and the WHO interview at the very end. If you have never had a WHO interview, I highly suggest you look it up. The questions started with "Where were you born? Where'd you grow up?" and went through early memories ("do you remember anything about growing up in X?") to grade school to college to your first job. This portion of the interview is why I am taking the time to write this review, both to mentally prepare candidates and to leave feedback for the company. The bulk of the questions weren't as invasive as some of the other reviews would have you believe. It was basic stuff that the company will find out in a background check (eg, "where did you grow up? Can you spell that?") and seems to be designed to test your response to pressure. The other questions were to try to get you to think about how other people see you ("how would your best friend in elementary school have described you? Do you have any longterm friends, and how would they describe you? How would your last boss describe you?"). Basically, they're trying to make sure that what you say matches your background check and what your references would say about you if called. Knowing about this in advance, I was able to mentally prepare myself, but it would have caught me totally off guard if I hadn't seen it on Glassdoor. In feedback for the company, and as a heads up for anyone reading this: I would like to suggest training interviewers to be trauma aware in the WHO interview process. Not everyone is able to comfortably answer questions about their past. In response to a question about my personality when I was growing up, I said that I feel like I went from more introverted to extroverted as I got older, and the interviewer asked why that was. Despite my preparation, I started to tear up and blurted out that I'm a survivor of domestic violence. The interviewer was mortified, and insisted that we take a break. She reassured me that I could skip any questions that I wasn't comfortable answering, which would have been more helpful at the start of the interview than when I was crying over Zoom to my potential manager. I can't imagine how awful it would have been if I had been flown out for the interview and was interviewing in person, especially because being a survivor impacted my personal life and schooling from high school onwards, so I could barely answer any question from that point on. I was assured that nobody on the team or in the hiring process would find out, but now my future manager knows that I'm a survivor. Not exactly how I would have liked to start my working relationship. Trauma awareness is important, especially if you're digging around in someone's head. If you're reading this and worried it might happen to you, research the WHO and ghSMART interview techniques, and consider disclosing upfront that there are some things you would rather not talk about during this portion of the interview. If you're on the people team, PLEASE consider adding a disclaimer to the start of the WHO interview, or at least giving a description of the WHO interview process to candidates.

      Interview questions [4]

      Question 1

      How would your favorite elementary/middle/high school teacher describe you?
      Answer question

      Question 2

      Can you explain Sharing Rules in Salesforce?
      Answer question

      Question 3

      Can you explain the purpose and use of Trigger.new and Trigger.old?
      Answer question

      Question 4

      If you made a change to an account object and had to update ten of the account's related contacts, what method would you use?
      Answer question
      2

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