Indigo Account Manager interview questions

The interview process consisted of some great people in a very disorganized order. First interview was a standard interview with a recruiter. We went over the company and the role as well as review of my resume and background. At the end of the interview it was stated that I had earned a spot at the next step which was another phone interview with the hiring manager. After not hearing from the company for quite some time I contacted HR who then got right on it and had the next interview scheduled by the end of the day. This next interview was a very nice Man and once again addressed the role as well as my resume and background. At the end of the interview I was told that everything had gone well and that he would like to bump me through to an in person panel interview next if i was still interested. I was and agreed he would put the message through to HR. Once again after not hearing anything from the company for quite some time I contacted HR to see what the issue was. Turned out the guy who interviewed me had resigned the day that he interviewed myself and had left some paperwork not filed. After finding this out I was then scheduled for another phone interview with the new hiring manager for this position. This interview was the same as before, a very nice person who went over the role/company and then went into detail about my resume and background. After this interview it was once again stated that it had gone well and that he was wanting to schedule an in person panel interview. This once again went on for sometime without hearing from the company, after contacting them I was quickly scheduled for a flight an hotel for an interview the next week. I then was flown to Minneapolis for an in person panel interview that consisted of 6 people for 5 different interviews. The questions were fairly typical and all people were very polite, professional and pleasant to meet. The interviews all went great to my knowledge and was then told I would have an answer within a week. Once again the deadline rolled around and still had not heard from Indigo. After an email to the HR department I was then contacted by a person from HR that I had never spoken to prior and told that I did not get the position due to lack of sales experience. I have 6 years (not the most but definitely more than some) This was extremely frustrating, not that I didn't get an offer, but for the reason this was a factor that had previously been discussed in detail with 3 different people, 2 of which were hiring managers, prior to flying to Minneapolis and could have prevented having to take two days out to go to an interview I never had a chance at.

I don’t understand how a progressive company continues to bring in people for a full day comprehensive interview process and then ghosts them for weeks including reimbursement for their hotel and travel costs? What ethical company does that? I was interviewed over a month ago, they said they would cover my hotel costs and yet I’m still waiting on payment and never heard anything back about the position. What happened to human decency and respect in letting someone know they were not the right fit. If that’s the culture of this google of agriculture, you can keep it, This seems to be a theme for them.