I applied online. The process took 3 weeks. I interviewed at Honda (Richmond Hill, ON) in Feb 2021
Interview
The interview process was structured and consisted of two stages: an initial phone screening followed by an in-person interview. During the phone screening, the recruiter asked about my experience, availability, and customer service skills. The in-person interview involved situational questions, role-play scenarios, and a brief discussion about company culture. Overall, the process was straightforward and lasted about two weeks
Interview questions [1]
Question 1
Can you describe a time when you handled a difficult customer, and how did you resolve the situation?