I applied online. The process took 5 days. I interviewed at Hilton (Baltimore, MD) in Apr 2019
Interview
Interviews with Front Desk Manager. Very friendly interviewer and it was more like a conversation about the company and also the industry and what kind of person they were looking for.
Interview questions [1]
Question 1
How did you handle difficult situation with customer ? Where do you see yourself in 5 or 10 years? Do you see yourself working for this company in 10 years and in what role?
The interview process was quick and transparent. I went through an online interview before being invited in for an in person interview. Although I was not hired, the process was easy and everybody in the process was very professional.
Interview questions [1]
Question 1
If you are okay working all weekend nights and holidays
The interview process was well-organized, professional, and transparent. The interviewer communicated clearly, asked relevant questions related to the role, and created a comfortable environment. Overall, the process felt respectful, efficient, and aligned with Hilton’s high service standards.
One interview with the General Manager was thorough, understanding and been a great company to work for very flexible. Discussed work history, personality, how I handle situations. Full time hours.
Interview questions [1]
Question 1
How would you handle a guest upset with their room?