I applied online. The process took 1+ week. I interviewed at Hays (Toronto, ON) in Jun 2013
Interview
Multiple interview process, they like to get different employees input prior to haring but it all starts with a personality test. They will move quickly if there is someone they really like. However like I said before, they like to get the opinions of different employees including future colleagues so you may interview 3-4 people in one day.
Interview questions [1]
Question 1
What would you do if you weren't sure if your client was serious about hiring or not.
First screening call with internal recruiter followed by Round table role play with country head with around 5-6 candidates in total, in person. The purpose would be to test how you handle rejections.
Interview questions [1]
Question 1
Pretend you are calling a prospective client and they would go through a mock cold call
I had a video interview with HR. After a week, I had an in-person interview with two managers from different teams. The HR told me I got into the final round where I needed to do a role play,
Hays managed recruitment for a big 4 bank, I applied and someone with fake name arranged a phone call interview - which is fine although they don’t even include anyone’s names in the email. Then they called me 2 hours earlier than the time I booked - which is fine because we’re going to have a chat anyway. The guy sounds like no emotion at all - which is also fine because nobody really cares. HOWEVER, when I started talking, there’s a dead silence on the other end, no reactions AT ALL for 3 minutes straight, and then they started to cut me off and throw some questions at you, with no common sense at all. I was explaining myself with some questions that I don’t have to explain to any other recruiter ever, and the guy kept going like I did something wrong. I stayed in manner and professionally this whole time trying to give answers to their questions like ‘but where are you located, why didn’t you say that in your resume’ - no questions were asking those in JD, why am I have to explain myself like a criminal? And the fact that Hays recruiter has no professional manner and basic understanding is just ridiculous! At the end he kept saying ‘we CANNOT help you’ - excuse me, has anyone asked for help??? And they ended the call like I cheated. Hays recruitment is RUDE, ARROGANT, UNPROFESSIONAL, they think they are the centre of the entire universe, just imagine working for them as your contractor. They have NO ETHICS at all!!!