Hays is a recruitment organization - I thought it might be useful for others to understand their process. - Applied through job board - recruiter email listed - No call back from Hays next day after application - Called Recruiter - could not find my resume, and verified that I had a special skillset required - Recruiter requested I email my resume and was reviewed while on phone conversation - Interview booked for next day - Also sent link for Microsoft office testing - new to me for Mgr positions - Performed miserably on the tests, and sent email to recruiter to find out if these were 'deal breakers' - Yes they were deal breakers; Recruiter offered tutorials, postponed the meeting - Accepted tutorials, aced testing and rescheduled interview - Consultant was extremely warm, professional, engaging, helpful & w/o hesitation put me forward to client -Awaiting feedback from client on whether we will proceed with interview