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      HSBC

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      Call Center Agent Interview

      Jan 21, 2022
      Anonymous employee
      Accepted offer
      Neutral experience
      Average interview

      Application

      I applied through an employee referral. The process took 4 weeks. I interviewed at HSBC in Nov 2020

      Interview

      1) HR interview -quick overview of your resume, general questions, etc.. 2)Video Interview- video recording, you have 2 days to complete, about 6 questions, mostly behavioral questions 3) Manager Interview-30-40 mins

      Interview questions [1]

      Question 1

      1)why hsbc? 2) how do you understand the responsibilities of this job 3) work under pressure?
      Answer question

      Other Call Center Agent Interview Reviews for HSBC

      Call Center Agent Interview

      Dec 16, 2025
      Anonymous Interview Candidate
      Declined offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at HSBC

      Interview

      I went to HSBC and was asked some interview questions after they explained the organisation and the role, they also showed us around the office space. The results of the interview was very quick.

      Interview questions [1]

      Question 1

      Describe a time that you had to deal with a difficult customer
      Answer question

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