I applied online. The process took 2 weeks. I interviewed at H&M (Reykjavík)
Interview
It was very casual to say the least. They asked the common questions about yourself and work experience. Additional questions included about your personal style and what customer service means to you.
Pretty good. Was a group interview so i had to make sure I got my answers in without stepping over others. The interview included simple behavioral questions and styling questions.
I applied online. The process took 1 week. I interviewed at H&M (Leeds, England) in May 2025
Interview
Group interview and they asked us to write down a couple of things about ourselves and then read and present them to the group. Then we they asked us about H&Ms values and what we know about the company. We then did quick fire questions, mostly about scenarios in the workplace and we were also put into smaller groups and we were all given a topic and your group has to make points on the topic. At first I was quite nervous but ended up making some friends, I would recommend not being too professional and making sure you let others have a chance to speak and be friendly.
Interview questions [1]
Question 1
What do you know about H&M?
What would you do if a customer has a complaint?