I applied online. The process took 1+ week. I interviewed at H&M (Chandler, AZ) in Sep 2015
Interview
it was a group interview with the manager and an H&M recruiter, they asked basic interview questions. make sure to listen to others responses and to add to and incorporate their answers into yours. make sure you know and do your research about the company and their values.
Interview questions [1]
Question 1
why do you want to work for H&M?
how do you do with a fast paced work environment?
How do deal with a coworker who isn't pulling their weight?
Very easy interview with one other person who applied. Asked about how you might handle a difficult customer, who you are, etc. Second interview was basically just the job offer and signing papers.
Interview questions [1]
Question 1
How would you handle a difficult customer? What is one thing you noticed in our store that you would improve?
It's a group interview and in mine there were x4 other people. We introduced ourselves and got split into teams to complete a task on their values. Then we were split into different teams and were given a hypothetical customer who wanted help with their outfit - we had to create an outfit accordingly therefore roamed around the store to find clothing items that fit the brief. Afterwards, we explained why we chose those clothes and then were asked x2 competency-based questions.
Interview questions [1]
Question 1
Why do you want to work at H&M? Tell me x3 things about yourself. What does fashion mean to you and what is your fashion style?
Engaging and interactive, having opportunity to engage with managers and customers at the same time. Actual sit down interviews were fairly brief/in groups with opportunity to shadow during business hours.
