I applied online. The process took 4 days. I interviewed at H&M (New Orleans, LA) in Apr 2014
Interview
Pretty simple - apply online and they'll set you up with an interview if your resume looks good. My advice to younguns is to submit the application online, then come into the store on a slow day and ask to speak to a manager/supervisor. Give them a notecard with your name on it. They're pretty good about pulling the applications of people they meet in person!
Interview questions [1]
Question 1
They ask you how you would describe your own style.
It's a group interview and in mine there were x4 other people. We introduced ourselves and got split into teams to complete a task on their values. Then we were split into different teams and were given a hypothetical customer who wanted help with their outfit - we had to create an outfit accordingly therefore roamed around the store to find clothing items that fit the brief. Afterwards, we explained why we chose those clothes and then were asked x2 competency-based questions.
Interview questions [1]
Question 1
Why do you want to work at H&M? Tell me x3 things about yourself. What does fashion mean to you and what is your fashion style?
Engaging and interactive, having opportunity to engage with managers and customers at the same time. Actual sit down interviews were fairly brief/in groups with opportunity to shadow during business hours.
"The interview process went smoothly and I felt confident in my answers. I made sure to mention my customer service experience and I felt I connected well with both the interviewers and the other candidates in the group."
