I applied online. The process took 2 weeks. I interviewed at H&M (New York, NY) in May 2014
Interview
There are three interviews you have to undergo. The second one is like no other interview experience I've gone through before. It's a group interview and they make you do hands on stuff to prove what kind of worker you are. It was a lot of fun, but they look for a lot in a person, not so much about your work experience, but common sense and who you are as a person.
It's a group interview and in mine there were x4 other people. We introduced ourselves and got split into teams to complete a task on their values. Then we were split into different teams and were given a hypothetical customer who wanted help with their outfit - we had to create an outfit accordingly therefore roamed around the store to find clothing items that fit the brief. Afterwards, we explained why we chose those clothes and then were asked x2 competency-based questions.
Interview questions [1]
Question 1
Why do you want to work at H&M? Tell me x3 things about yourself. What does fashion mean to you and what is your fashion style?
Engaging and interactive, having opportunity to engage with managers and customers at the same time. Actual sit down interviews were fairly brief/in groups with opportunity to shadow during business hours.
"The interview process went smoothly and I felt confident in my answers. I made sure to mention my customer service experience and I felt I connected well with both the interviewers and the other candidates in the group."
