I applied online. The process took 2 weeks. I interviewed at H&M (Manchester, Inglaterra) in Feb 2015
Interview
The application process was in four stages.
Firstly, I filled out an application form found on their careers website.
If you are selected, you'll received a telephone interview asking you a few questions. That H&M store got in contact with me after about seven days of applying.
The third stage was an interview, with the store manager and menswear manager. The store manager filled out a form as I replied to her questions and the other just took notes. It was very friendly, although I was nervous, the questions were very predictable and I had prepared.
Finally, I went back for a practical interview. An unpaid 2 hour shift to see if you could cope with the fast paced environment of H&M.
Interview questions [5]
Question 1
How would you describe good customer service skills?
Engaging and interactive, having opportunity to engage with managers and customers at the same time. Actual sit down interviews were fairly brief/in groups with opportunity to shadow during business hours.
"The interview process went smoothly and I felt confident in my answers. I made sure to mention my customer service experience and I felt I connected well with both the interviewers and the other candidates in the group."
Asked general questions about the company, what I liked etc. Also asked when I worked in a team/examples of previous times I showed teamwork. Make sure to do research on company!
