Group 1 Automotive Automotive Service Advisor interview questions

First interview started with just the after sales manager who misled the job and work environment to me. Then the service manager came in and asked me the same questions again. I was told I would get a response within 2 days. Once 4 days had passed I emailed to chase. No reply. After a week I phoned the department, it rang for 5 minuets until someone answered, they couldn't update me. I finally got a reply to my email from over a week before, asking if I could come in for a quick 10 min chat and not to worry about dress code. This was a lot of questions about my family and their health, nothing to do with the job.