Google Customer Service Representative (CSR) interview questions

It was Googley! Questions ranged from cognitive ability to situational to the wacky case study questions that you hear about. It's true - they really wanted to hear how I think and walk them through each step of the process. In preparation for my interview, I read every blog, every news article possible, etc...probably ~10-12 hours total.

Contacted on LinkedIn by recruiter. Set up brief screening interview, followed by interview with someone from the team, where you had a mock pitch. If you passed this you would be flown to Dublin for 4 additional back-to-back interviews with managers and people in the team you would be joining. If you passed that you're profile would be presented to the hiring committée.