Google Customer Service Representative (CSR) interview questions

Very lengthy process. but great interviews. the interviewers always try to make you comfortable and share insights about the role. the questions are predictable and the same for the role.

1. HR phone screen in both English/Chinese 2. 3-4 rounds virtual interview in both English/Chinese with pees or hiring managers 3. Fail, so not sure the further processes Basically, the HR's instruction is very clear and helpful, you just need to follow it.