a group interview with one manager and 3 other candidates. fairly easy. The managers were very easy going. The interview itself was held in the mall food court before the mall opened . Received an offer on the spot.
Interview questions [1]
Question 1
Tell me about a time you had to help a very unpleasant customer an dhow the situation was handled.
I applied in-person. The process took 2 weeks. I interviewed at Gap in May 2018
Interview
I spoke to an assistant manager on the phone then I was invited to an in person interview in the store. I was a very friendly and welcoming experience. They asked straight forward questions about customer service and money handling.
Very brief interview following the exact questions in provided in the booklet. I dressed in suit and tie but was told I should have worn casual clothing for the occasion.
Interview questions [1]
Question 1
Explain and give an example of a time you deliver or receive an excellent customer service.