I applied online. The process took 2 weeks. I interviewed at Gap (New York, NY)
Interview
There is an online assessment and questionnaire followed by submitting the application. There is no cover letter required or even asked for. After that you usually receive a call from the H.R (if they have one, not all employers do), from there they schedule a group interview, this is usually done with a manger on either of the floors and then after that (if they are interested) you will asked to be called-in for a second interview with the GM.
Interview questions [1]
Question 1
Most questions are pretty simple, they will ask about store cards and how you can implement that in everyday interactions with customers.
I applied online. I interviewed at Gap (Columbus, OH)
Interview
Initially contacted by phone.
During the interview they ask you about company history (what did Gap first sell, who were its founders etc)
They then take you into the store and ask you to put together an outfit with the occasion they give you. Mine was Business Casual.
It was not a 1:1, mine had another interviewee so I was basically trying to top him. They are very into customer service so mention that a lot.
Interview questions [1]
Question 1
How would you balance customer service and the cash register?