I applied online. The process took 3 days. I interviewed at Gap (Roseville, CA) in Jul 2015
Interview
Basically you get called in for a group interview for about 7 ppl in total with 4 supervisers your asked a series of questions and then they take you out to thecall center floor to look around
Interview questions [1]
Question 1
Name a time you Had to deliver a difficult answer to an customer