I applied through an employee referral. The process took 3 weeks. I interviewed at GLG in Apr 2026
Interview
Multi-round process. Started with a phone screen with HR covering basic background and knowledge of GLG's business model. Followed by a case study sent via email with a one-hour time limit, not a traditional consulting case, more focused on GLG's day-to-day of identifying and matching experts. Final rounds were behavioral interviews covering things like managing competing priorities, handling difficult situations, and hypothetical client scenarios
Other Client Service Associate Interview Reviews for GLG
I applied online. I interviewed at GLG (San Francisco, CA)
Interview
They moved me pretty fast in the interview process I thought I did very well they were impressed by my case study and unfortunately I did not make the final round. The first round was a phone call recruiter screen then they gave me a case study to complete, and then they set up a case study review interview
Pretty straightforward, started with a Wii k recruiter screening call, then had a take-home case study, a review session for the case study, and then 2 behavioral interview for final round
I applied through a recruiter. I interviewed at GLG
Interview
First, the recruiter emailed me asking for my available time slots for the interview. I went into the link they sent me and picked ten upcoming time slots. Then—nothing. A whole week went by with no reply. So just to give it another shot, I selected five more slots. Eventually, the interviewer picked the very last one I offered—the 15th slot. That was already weird, because I had given ten options upfront. If none of those worked, they could’ve just let me know and asked me to pick again. But no—they just vanished for a full week without a word.
Then came the actual interview day. The interviewer was a complete no-show. Didn’t join at all. I even sent a follow-up email, but got zero response. Just ghosted. That’s incredibly unprofessional. Honestly, I wouldn’t recommend anyone interview at this company
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