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      FIS

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      Related searches: FIS reviews | FIS jobs | FIS salaries | FIS benefits | FIS conversations
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      Customer Service Associate Interview

      Sep 8, 2015
      Anonymous employee
      Little Rock, AR
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at FIS (Little Rock, AR) in Feb 2014

      Interview

      The interview went pretty well. The supervisor that interviewed me was very friendly from the beginning, made me feel very comfortable which of course made the interview process even easier and less stressful. He started by asking few questions about myself, then we moved to education and experience questions. Finally i was given a series of scenario an was asked what i would do in those cases and if in the past i have been in those scenario if so how did i manage.

      Interview questions [1]

      Question 1

      Give me one situation in which you helped your school mate or coworkers to slove a problem
      Answer question

      Other Customer Service Associate Interview Reviews for FIS

      Customer Service Associate Interview

      Jul 7, 2024
      Anonymous employee
      Jacksonville, FL
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at FIS (Jacksonville, FL)

      Interview

      Through webcam, they asked questions first based on availability, and introduced the role. Then asked 4 star method questions. Asked if I had any questions at the end and more information about the role.

      Interview questions [1]

      Question 1

      Tell me about a time where you a complex problem. Tell me about a time you had a change in policy.
      Answer question

      Customer Service Associate Interview

      Jun 22, 2024
      Anonymous employee
      Saint Petersburg, FL
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at FIS (Saint Petersburg, FL) in Jun 2024

      Interview

      Easy to follow directions you have application questionnaire screening asking how you would handle certain situations with mock customer interactions and your personality and interview they got back to me within a couple hours after interview

      Interview questions [1]

      Question 1

      Describe a difficult task that you had in your last position and how did you overcome it
      Answer question
      1

      Customer Service Associate Interview

      Jun 25, 2024
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at FIS in Jun 2024

      Interview

      I took an exam. Then I was contacted by a recruiter to go over the job role. Next we scheduled and hour interview. After the final interview you receive a call from a recruiter to answer follow up questions.

      Interview questions [1]

      Question 1

      Name a time you had a technical issue at work. How did you solve it ?
      Answer question
      1

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