I applied online. The process took 2 weeks. I interviewed at FIS (Northport, AL) in Jan 2016
Interview
The process was very comfortable. They began with asking a few questions they had about my experience. After that, they asked some pretty standard questions about conflict resolution and things like that. They gave a decently detailed description of what the job would entail, along with a rundown of the attendance policy. After that, they gave me 15 minutes to ask my own questions. Some advice? Ask questions. It shows you'very actively engaged about what they've spoken to you about.
Interview questions [2]
Question 1
What is a time when you had to deescalate a situation with an angry customer, and how did you resolve their concern.
I applied online. I interviewed at FIS (Jacksonville, FL)
Interview
Through webcam, they asked questions first based on availability, and introduced the role. Then asked 4 star method questions. Asked if I had any questions at the end and more information about the role.
Interview questions [1]
Question 1
Tell me about a time where you a complex problem. Tell me about a time you had a change in policy.
I applied online. The process took 4 weeks. I interviewed at FIS in Jun 2024
Interview
I took an exam. Then I was contacted by a recruiter to go over the job role. Next we scheduled and hour interview. After the final interview you receive a call from a recruiter to answer follow up questions.
Interview questions [1]
Question 1
Name a time you had a technical issue at work. How did you solve it ?
I applied online. The process took 2 weeks. I interviewed at FIS (Saint Petersburg, FL) in Jun 2024
Interview
Easy to follow directions you have application questionnaire screening asking how you would handle certain situations with mock customer interactions and your personality and interview they got back to me within a couple hours after interview
Interview questions [1]
Question 1
Describe a difficult task that you had in your last position and how did you overcome it
