I applied in-person. The process took 4 weeks. I interviewed at FIS (Makati City) in Jul 2017
Interview
It takes 12hrs for the whole process.First is initial interview, it's just about your personal details like 'tell me about yourself'.Then computer knowledge assestment, it's basic computer knowledge and grammar test.Then on final interview, they will test your knowledge about the process.
Interview questions [1]
Question 1
for initial, it's more on your personal background.for final interview, at least you know a bit of the process
I applied through a staffing agency. The process took 2 days. I interviewed at FIS (Gurgaon, Haryana) in Oct 2019
Interview
It's via consultancy and involves 3 rounds ESSAY, HR and final at FIS which is assement of English in grammar, passage based questions.. totally 4 sections each of 10 minutes involved 8-12 questions on computer.
Interview questions [1]
Question 1
tell me about your self, your last chat with any customer service, proposal for improvement in chat/voice service
I applied through an employee referral. The process took 1 day. I interviewed at FIS (Gurgaon, Haryana) in Jul 2017
Interview
a normal HR round to check comm skills followed by a written test on random topic then finally and operations round. the HR s are common mediocre comm skills guys and girls who will just look at your face if you outhsine them in speaking and they just flaunt accents that too wrong north american one.
Interview questions [1]
Question 1
introduction, hobbies, and some questions related to previous work experience