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      EF (Education First)

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      Customer Service Officer Interview

      May 17, 2019
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at EF (Education First)

      Interview

      Il s'agissait de deux entretien. Processus très rapide. Ils s’intéresse beaucoup à votre personnalité , à ce que vous pouvez apporter en plus. Le fait que vous ayez voyagé peut être un plus.

      Interview questions [1]

      Question 1

      Vos hobbys
      Answer question

      Other Customer Service Officer Interview Reviews for EF (Education First)

      Customer Service Officer Interview

      Feb 8, 2019
      Anonymous employee
      París
      Accepted offer
      Positive experience

      Application

      I applied online. The process took 1 week. I interviewed at EF (Education First) (París)

      Interview

      Candidature en ligne -> Pré-entretien téléphonique (10 minutes environ) -> Entretien physique dans les locaux parisiens (1 heure) avec : - responsable développement & recrutement - responsable de programme EF - country product manager - customer service manager 2nd entretien physique (1 heure) avec une autre équipe (même poste mais programme différent (division)): - responsable développement & recrutement - responsable de programme EF - country product manager - customer service manager & officer

      Interview questions [1]

      Question 1

      - Parcours & présentation de soi - Pourquoi ces choix de destination (séjours à l'étranger) - Compréhension & attentes du poste - Ambitions & attentes professionnelles - Expérience la plus formatrice - Difficultés rencontrées dans son parcours - Compétences - Pourquoi soi et pas quelqu'un d'autre - Attitude & comportement face à un client mécontent - Passions, personnalité, film/artiste/chanson préféré(é) - Prétentions salariales - Questions, doutes, appréhensions - ...
      Answer question

      Customer Service Officer Interview

      Oct 3, 2018
      Anonymous Interview Candidate
      No offer
      Neutral experience
      Easy interview

      Application

      I applied in-person. I interviewed at EF (Education First)

      Interview

      Envois du CV sur le mail du service RH, on m a appelé le soir même pour me donner un entretien 3 jours après. Entretien auprès de trois personnes, rapide et organisé. J ai cependant du relancer le service RH pour obtenir une réponse 2 semaines plus tard

      Interview questions [1]

      Question 1

      Comment gérez vous un client en colère
      Answer question