I applied online. The process took 2 weeks. I interviewed at Duo Security (Londres, Inglaterra) in Jun 2020
Interview
I applied online and did not get to the interview process, I think it was already advanced. An actual person (recruiter, not automated message) replied and I replied back. Then after a few weeks another role was opened and I applied again, the same person came back to me scheduling an interview and said last time I did not move forward not because I don't have the skills, but it was not the right time, she immediately remembered what happened last time and this was nice. I had a short interview with this recruiter and then moved to the next stage, with the HM.
The interview was very good, straight to the point and professional. The HM asked really good questions.
Interview questions [1]
Question 1
How do you deal with a customer in a difficult situation, where the customer is frustrated, give me an example.
I applied online. The process took 2 weeks. I interviewed at Duo Security (Ann Arbor, MI) in Mar 2022
Interview
I met with 4 different people over a period of a few days.
The recruiter was first.
Then the hiring manager.
Then a 3 person panel met with each separately. I then closed with the hiring manager. Smooth easy process with deep diving questions about your work style and experience.
Interview questions [1]
Question 1
Tell me about a time you worked with a diverse team.
I applied online. The process took 3 weeks. I interviewed at Duo Security
Interview
A series of phone interviews followed by a 3 hours sit down at their head office. The process is fairly standard with meeting with the face to face being the most important.
You'll usually meet with, the hiring manager, a VP, sales team and also another CSM in your future team. All will ask situational based questions about your experience, your approach, your learning process etc.
An unfortunate experience for me as I never heard from the company again. Followed up twice and got a message back saying we'll be in touch. Very professional right up until the end.
Interview questions [1]
Question 1
How do you prioritize your task list?
Tell us about a time that you and your internal stakeholders were not aligned on a customer objective.
Thank you for your feedback, it's appreciated. We're sorry to hear about your interview process. We take pride in our candidate experience and keeping candidates informed is something we expect from our hiring teams. We'll share your notes with out team and wish you the best in your search!
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