very easy to schedule an interview online, interviews are through zoom and about 10 minutes, meet with a hiring officer and they will go over any questions with you and could offer you a job location on the spot
Interview questions [1]
Question 1
availability, if i am open to the rules of the Parks
First interview is over the phone, second is via zoom (at least when I had mine in 2021) and very friendly interviewers. It was also a fun onboarding experience and everyone in the room during the onboarding had different experiences.
I applied online. The process took 1 week. I interviewed at Disneyland Resort (Anaheim, CA) in Feb 2019
Interview
Dress business casual and appear well groomed. You can look up "Disney Look" guidelines online- be sure you are following them for the interview. You'll be interviewed 1 on 1 in an office at the Cast Services building. Parking is easy, just tell the guard you're there to interview. You'll need to pass through security check on the way in so don't bring anything you wouldn't be allowed to have in the park. After the interview they'll have you fill out a form with your availability.
Interview questions [1]
Question 1
You'll be asked to describe a time you've experienced service recovery (something going wrong, what was done to fix it). You can tell a story about something that was done for you or something you did.