Too impersonal short not enough detail
Too many online quizzes
No personal interaction or attention to detail during the interview process
Too much time in between steps etc
No notification system
Two part interview process with basic what would you do type questions. The atmosphere was casual. The manager mansplained during most of it...I don't love being treated like I'm stupid.
I applied online. The process took 2 days. I interviewed at Discover (Phoenix, AZ) in Jan 2022
Interview
The first interview was a quick 20 minute phone call. The second interview was a 2 hour long zoom call. The interview process was very straightforward. The two different people that interviewed me were both very nice and friendly.
Interview questions [1]
Question 1
They asked me about previous customer service experiences that I had.