A recruiter reached out to me by phone to do an initial screening. I did an on-site interview after that, and a lot of behavioral questions were asked. It didn’t feel intimidating and it was very much a conversation.
Interview questions [1]
Question 1
Tell us about a time when you dealt with a challenging customer. How did you handle it?
I applied online. The process took 1 day. I interviewed at Discover (Phoenix, AZ) in Sep 2023
Interview
The interview process was very nice and easy. The interviewer was very knowledgeable and was able to answer any questions I had. During the process the interviewer made me feel like I was already part of discover
Interview questions [1]
Question 1
Tell me a time when you dealt with a difficult customer and how did you handle it?
I applied online. The process took 1 week. I interviewed at Discover in Mar 2024
Interview
Phone interview to go over the job and benefits then an interview over Teams. Basic questions, listened to 2 calls. They shared all my questions and both people I interviewed with were very friendly.
Interview questions [1]
Question 1
After listening to the call she asked me what I thought was good/bad about the call and if I would’ve done something different.