Dell Technologies Technical Support Engineer interview questions
based on 85 ratings - Updated Mar 18, 2026
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50%
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Technical Support Engineer applicants have rated the interview process at Dell Technologies with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 72.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Technical Support Engineer roles take an average of 15 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Dell Technologies overall takes an average of 18 days.
Common stages of the interview process at Dell Technologies as a Technical Support Engineer according to 1 Glassdoor interviews include:
One on one interview: 100%
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I applied online. I interviewed at Dell Technologies (Salt Lake City, UT) in May 2021
Interview
I went through two interviews. The first was the typical 15 minute personality and informational interview. The second was a 45 minute interview and it was more technical. Everyone was very professional and helpful. It was one of the least stressful interview processes i've experienced.
Interview questions [1]
Question 1
Are you willing to work weekends, holidays, and/or unusual hours?
I applied online. I interviewed at Dell Technologies (Austin, TX) in Feb 2021
Interview
Interviewed by employee at the Manager 2 level. She was friendly, very easy to talk with, interested in my previous experiences that may bring value to the open position, and VERY informative (without being effusive) about Dell, it’s environment and people, what a new person can expect, and the details of what a person in the open position will be expected to perform for Dell’s customers — after the requisite and thorough training provided. GREAT INTERVIEW!
Interview questions [1]
Question 1
Tell me about a time when you went above and beyond expectations for a customer.
I applied through college or university. The process took 1 day. I interviewed at Dell Technologies
Interview
There was a group discussion followed by aptitude and then technical interview. Technical interview consists of written and personal interview. The written test consists of two sections, aptitude (quant, logical and verbal) and technical (storage, linux administration). There are also questions on customer service.
This was then followed by HR interview