DICK'S Sporting Goods interview questions

I applied online after being referred by an anonymous source. They were looking to fill immediate hire positions. I put my resume on the Dick's Sporting Goods site and applied to the Administrative Assistant position and the Apparel Sales Associate position. They called me a week later to schedule an interview for the next day. The representative I spoke to didn’t know which position I was applying for so I prepared to interview for both the Sales Associate and Administrative position. When I got there, I was called into the interviewer’s (Store Manager) office. She asked me what positions I applied for and gave me some papers to fill out. The first and fourth page of info on the papers consisted of questions like; “Describe a time where you had to deal with an emotional/angry person. How did you handle it?” “Describe a time when you had to convince someone to trust you. What was the result?” "Describe a time you gave or received great costumer service. What made it great?” Underneath each question there was a list that said “situation, action, and result”. They wanted you to answer each question using that template. Describe the situation. What actions did you take? What was the result of your actions? The second and third page asked you to describe a sport/activity you participate in. Then it asks questions about when/how you got started in that sport/activity, what have you learned from participating in that sport/activity, and describe a time you have used your expertise in that sport/activity to help someone improve their performance/make a purchase. When I went in for my interview, the interviewer asked about my Admin experience and what my computer skills are. They want you to be proficient in Microsoft programs (Outlook, Word, Excel, Powerpoint) and Payroll. They are willing to train you to operate the Payroll software. Those were the only two question I was asked in the interview. After the interview, I took a personality test. That was the end of the interview process. I got a call two days later and they asked me about my organizational experience and to describe a time I missed a deadline. This question was also on the sheet they had us fill out before the interview. They offered me the job during this call.

I got called in for an interview within a few days after applying. The interview was with the front end department manager. Dress well! But it was super easy. It really was not an interview. I came in, he talked about why it is great to work for Dick's Sporting Goods. He gave me a call a week later to offer the job.