I applied online. The process took 2 weeks. I interviewed at DICK'S Sporting Goods
Interview
The interview process overall was relatively easy. The majority of questions revolved around expertise in athletic equipment and apparel as well as customer service experience.
The first interview was with an assistant manager. The second interview was with the store manager and the offer followed directly after the second interview.
Interview questions [1]
Question 1
Describe a time in when you received poor customer service. What made it poor? Describe a time in which you received good customer service and what made it good?
I interviewed at DICK'S Sporting Goods (Niles, IL)
Interview
Very simple. One phone screen and then an in person interview with the floor manager. Overall very simple process and very few questions. Got offered the position during the second interview.
Interview questions [1]
Question 1
How would you approach customers looking for help?
I interviewed at DICK'S Sporting Goods (Austin, TX)
Interview
Very short - phone screen followed by an in-store interview. The questions were mostly centered on retail experience, customer service questions, and availability. The entire process took about 3 weeks.
It isVery easy. It is Super chill. It is Really good people. It is Easy to talk to. It is Not too formal. The manager was chill. The expectations were clear. It was not awkward at all.