In person interview with two Managers. I was asked general questions and they reviewed the resume I provided. Overall they seemed to prioritize customer service and prompted scenarios that related to how you would appropriately handle rude/difficult customers.
I applied online. The process took 2 weeks. I interviewed at Costco Wholesale (Pacoima, CA) in Nov 2022
Interview
2 rounds of interview. Was able to have both on the same day. A lot of behavioral/situational questions. Wasn’t too bad, waited in their break room to be called, was an overall quick process.
Interview questions [1]
Question 1
Describe a time you dealt with a difficult customer. What did you do?
I applied online. I interviewed at Costco Wholesale (Naperville, IL)
Interview
Pointless the manager described the position and how good Costco pay was but there way to busy for the little compensation they received. Then we walked the department and all of the employees looked miserable and beaten due to the high volume of customers.