They first describe to you the job duties, and benefits. After that, ask some question related to customer services. In the same interview they tell you if you were selected.
I applied online. I interviewed at Conduent (Crandall, TX)
Interview
Application, assessment, phone interview, final interview with hiring manager. Final interview started with introduction, overview of the role, behavioral questions then Q&A. Time frame for the whole process was two weeks and got the offer call 2 days later
I applied online. I interviewed at Conduent (Houston, TX) in May 2026
Interview
You have to take an assessment - it's the same one many ask you to take. It is not hard, just questions about personality and what would you do situations.
Interview questions [1]
Question 1
If a coworker was negative and it affected the environment, and people began to talk, what would you do?
it was really pleasant and they're very professional. I would definitely recommend others to apply as well. good company and very good staff. Good luck and i hope others get hired as well.