Simple process ask a few basic customer service questions if hired it takes about two weeks to start the actual job, you will receive offer via email and that’s where you will sign all your onboarding paperwork
Interview questions [1]
Question 1
Name a time when you had a difficult customer how did you manage the situation
I applied in-person. The process took 4 weeks. I interviewed at Conduent (Jamaica, NY) in Jun 2023
Interview
Very easy, interviewer was nice too. The atmosphere of the call was very calm, I was not worried at all with any of the questions asked, would recommend based on the easiness of the interview alone. I loved the questions asked and the timeframe was not long at all.
I applied online. The process took 2 days. I interviewed at Conduent (Bengaluru) in Feb 2025
Interview
There will be three rounds of interview
1.HR round
2.Versant Round
3,Ops Round
In the Hr round basics related to csr role will be asked and versant round comprises english fluency check and Ops round is scenario based questions.