I have been contacted by an agency with the instructions to follow. They gave me proper instructions and I had to go through of self introduction multiple time with each person contacts me. I'm not sure why do I have to keep repeat the same thing over and over to the different people who works in same agency. Anyway, I managed to get into the operations round. They were more focused on my previous experience than what I can contribute to the role. Also, they schedule interview 10 minutes prior. Whatever you do, you gotta jump right in they call you. Though, I still have to wait until the interviewer joins. It's weird to stay in a blank call where no one's there but you just look at yourself in the camera for 30 minutes straight.
Interview questions [1]
Question 1
What are the performance metrics from your previous organizations KPI!
Was easy, the acquisition teams will guide you through everything. You need to be there early, so that you can be done earlier, and if you fail your final interview you can be interviewed again for a different acount
I applied online. I interviewed at Concentrix (Bengaluru) in Jul 2026
Interview
Going through resume and knowledge check about windows and adobe. Show know how to pitch in sales. Should know the technical parts of windows and Mac in order to clear the ops round
It was okay. Got a phone call then got invited to do an English language assessment then an interview . It was easy. You get the usual questions in any customer service interview
Interview questions [1]
Question 1
Tell me about yourself and What are your strengths