Customer Service Agent applicants have rated the interview process at Concentrix with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 62.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Agent roles take an average of 7 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Concentrix overall takes an average of 14 days.
Common stages of the interview process at Concentrix as a Customer Service Agent according to 2 Glassdoor interviews include:
One on one interview: 33%
Presentation: 33%
Phone interview: 33%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at Concentrix (Egypt) in Nov 2023
Interview
Electronic Language test after that you are transferred to one to one Personal interview
It was all good and detailed, interviewers were professional and friendly trying to calm you down then get answers for their questions. They always help you to get the job as if they are getting the job themselves
Attended 3 Interviews . The interviewers were very kind , they asked questions that were easy to relate with and were patient with me . They provided feedback of the interview
I interviewed at Concentrix (Bogotá, Cundinamarca)
Interview
Fue grupal, preguntan sobre tus experiencias y te explican la oferta laboral, los términos, salarios y si estás de acuerdo, después hacen algunas preguntas en inglés, que van variando según tu perfil o la información que hayas dado
I interviewed at Concentrix (Yogyakarta, Yogyakarta)
Interview
“Nice, good, and smooth overall. They contacted me quickly and handled the entire interview process efficiently through an online call. The communication was clear, the steps were fast, and I ended up getting hired almost immediately after the interview.”