Customer Service Representative applicants have rated the interview process at Concentrix with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 62.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 7 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Concentrix overall takes an average of 14 days.
Common stages of the interview process at Concentrix as a Customer Service Representative according to 2 Glassdoor interviews include:
Phone interview: 100%
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I applied online. I interviewed at Concentrix (Belfast, Irlanda del Norte) in Mar 2017
Interview
I was called by an unrecognised person which apparently didn't sound really to be aware of minimum basic information about myself. I think she didn't prepare at all the call gathering information about the applicant. She didn't really tried to listen to me assuming that anything was as she would expect. I wouldn't say she was really competent staff and looked superficial.
Interview questions [1]
Question 1
If I had done a similar job before but I had worked for them already and it was said in the CV
I applied online. I interviewed at Concentrix (Bengaluru) in Jul 2026
Interview
Going through resume and knowledge check about windows and adobe. Show know how to pitch in sales. Should know the technical parts of windows and Mac in order to clear the ops round
It was okay. Got a phone call then got invited to do an English language assessment then an interview . It was easy. You get the usual questions in any customer service interview
Interview questions [1]
Question 1
Tell me about yourself and What are your strengths
I applied online. I interviewed at Concentrix (Curitiba)
Interview
Foi realizado online, com perguntas sobre sua disponibilidade, horário e sobre sua experiência profissional.
A entrevista foi bem dinâmica e rápida.
Te deixam bem a vontade e te tratam com acolhimento e respeito.